Everyone knows I support USPS and I have always done my best to point out to everyone that they are a worth while way to send your postage. Send letters, postcards packages! I mean look at my mail levels the last few years as I have put them on here. Alas my love is starting to fade some. The service is getting worse and worse it seems, while rates go up. In the last months I have had several letters, ATC’s and the like just up and poof or be returned to me damaged. All of that I could take, I did not like it but I could take it.
Well now we have a bigger issue. A kindle upgrade of a Kindle fire purchased on Ebay has been on it’s way to me since June 15th out of Brooklyn, NY, yes I know it does not seem like all that long, but just wait there is reasoning why I am so irked. The package was send priority mail, and here is how its check in’s look.
So it left Louisville, KY on Monday….well Louisville is 2 hours away from us. I waited until yesterday and then decided to call. The Lady who first took my call was very nice, she was not able to tell me much besides what I already knew, the package left Louisville on Monday and should be here. She took my info and opened a case. Told me someone would call me back about it and gave me the number.
A few hours later my local USPS “hub” called. Great I thought an update! News! Where is my package! I happened to not be able to get to the phone as a scallywag dog ran off with it but they left a message, once again telling me the package had left Louisville on Monday (really?! I had no idea!!) but that he expected it would be at the Hub there in the morning. My first thought was really what makes tomorrow anymore different then the rest of the week but hey your USPS guy so I will go with it. That is the only call I got. Cue today Thursday! No movement on the tracking number still, mail runs no mail package. I call the customer service line again, oh it left Louisville on Monday (you don’t say) and someone was supposed to call you from (insert name of special department I can not recall the name of) but they didn’t? Oh well here is the number you can call them (long distance). Okay thank you for your help, I also called my hub for those readers who wondered and “oh it left Louisville on Monday and should have been here..but it’s not.” You DON’T SAY!! So I call my spiffy new long distance number and get an answering machine, promising they will TRY to call me back within 24 hours if I leave a message. Well if calling me back goes anything like this package that should have arrived…I am not holding my breath.
Needless to say the love is seriously fading here. Seriously. Not once has anyone said I am sorry about the trouble, or what is going on with your package. Nope they just keep telling me it left Louisville on Monday. That is the last anyone has seen of it.